Account Verification

Follow the steps below and complete your account verification:

Step 1: Login to your account and select “Account Verification”

 

Step 2: Upload a photo of your ID (2 sides) or your Passport

 

Step 3: Enter your IBAN number of your bank account or upload a copy of a recent Utility Bill, issued within the last 6 months, (e.g. Phone, DEI etc.) in which your full name and address are mentioned.

 

*If you have registered via National Bank of Greece, you only need to upload a color copy of both sides of your ID card.

 

In accordance with HGC’s Regulation (GGI 3162 / 25.11.2014), in order for you to ensure that your account will remain valid, and for you to continue having access to all functions of your account, we are obliged to verify the personal data of your account.

You may verify your account by log in to your online account.

Log into your online account

Go to section “Account” and select “Profile”, at the right side of the page. Then, select “Account Verification” and follow one of the verification methods below:

a.Through IBAN and Identity or Passport.

- Upload a copy in color of both sides of your ID card or of your passport, and

- Enter and save the IBAN of your bank account.

Note: To verify your account’s IBAN, make sure that your personal details (first name, last, name, father’s name) correspond to the ones you have declared upon your registration to OPAP’s online games.

b.Through utility bill (e.g. DEI, EYDAP etc. bill) or telephony bill or Solemn Declaration and ID card or Passport

- Upload a copy in color of both sides of your ID card or of your passport, and

- Upload a copy in color of a recent (with issuance date within the last six months) utility bill (e.g. a bill of DEI, EYDAP etc.), in which your full name and your address are mentioned, or of a telephony bill where your full name and phone number are mentioned.

- Once we receive the documents above, we will contact you to confirm your details.

In case you don’t have a utility bill in your name, you can submit a solemn declaration (available here) with your personal details filled in. You will then have to verify your signature’s authenticity at any competent administrative authority (e.g. Citizens’ Service Center, Police Station, Municipality etc.) and to upload the solemn declaration on section “Account Verification” of your online account.

For more information concerning the verification process, you may contact us at verification@opap.gr or contact the Customer Support Team of OPAP at 18280*.

ATTENTION: In case the period of 30 days from the creation of your account lapses and you haven’t carried out the verification process, your account will be suspended and you will have additional 30 days to complete the verification. After the additional days the account will be closed  and you will have to contact the Customer Support Team of OPAP at 18280* or send all necessary documents to verification@opap.gr, in order for the account to be activated.